10% MORE SALES
With Proven Customer Service
We will adapt the service and sales workshop
to your industry and teach you and your team
how to increase your revenue without necessarily increasing your marketing spend.
ARE YOU READY TO GROW WITH US?
MAKE MORE INFORMED DECISIONS FOR YOUR BUSINESS
You will get a live in-person workshop as well as one-on-one support. We will review your marketing and sales data and make a plan to grow your business by training you and your team to make powerful Connections with people instantly so you can close more sales a lot faster.
CONNECT-CONVERT CURRICULUM
Lesson 1
Self Assessment
Sales skills assessment
Experience assessment
Confidence assessment
Lesson 2
Service
Definition of good service
Relating service to sales
Leveraging natural abilities
Lesson 3
Critical Actions
Reassure
Connect
Reconnect
Lesson 4
Your Avatars
Identify ideal customers
Anticipate their feelings
Know their pain points
Lesson 5
Greeting
Connecting in seconds
Building trust
Mistakes to avoid
Lesson 6
Critical Actions
Reassure
Connect
Reconnect
Lesson 7
Connecting
Mirroring
Labeling
Lesson 8
Empathy
Make them feel you care
Listening for hidden pain points
Lesson 9
Value
Establishing value
Do not quote price
Getting a true “yes”
Lesson 10
Closing
Assume the sale
Creating a happy customer
Lesson 11
Following-up
Gentle pressure
Leading the sale
Lesson 12
Database
Building a warm database
Capturing data with ease
Lesson 13
Mindset
Overcome fears of rejection
Build your confidence
Lesson 14
Qualifying
Case types
Creating a qualified buyer
Lesson 15
Selling Points
Know your strongest
selling points and
how to use them
Lesson 16
Objections
Selling based on value not price
Closing indecisive buyers
Lesson 17
Commitment
Create an excited buyer
Get people to follow-through
Lesson 18
Goals
Track key metrics
Improve your ratios
TESTIMONIALS
Milica Kilibarda
We hired Marketing Boss to work with our intake and sales team, and it’s been a great decision. We implemented their Connect Convert program and saw immediate improvements....
Daniel Ortiz
I have been closing 85-90% of the appointments that I have taken. So my numbers have really gone up. Plus I find that I am making more friends in the process!
Cindy Hernandez
Personalized assistance with Val Alino exceed my expectations. The amount of information that I was able to retain and acknowledge has been extremely helpful.
GET THE BOOK!
Whether you are ready for the workshop or not, you can get a copy of the Connect Convert book.
It is packed with game changing insights to help you and your team become law firm sales machines.
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Marketing Boss University
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